Finding the Right Product
Which supplement does my dog actually need?
Start with the category that matches your dog's primary concern — digestion, joints, calming, or daily wellness. Each product page includes a detailed ingredient breakdown to help you match the formula to your dog. Not sure? Email us and we'll help you narrow it down. The Veltor Helper — our guided product recommendation tool — is coming soon.
Can I give my dog more than one supplement at a time?
Yes, in most cases. Many dogs benefit from a daily routine that covers more than one category — for example, a probiotic for digestion paired with a joint chew. When in doubt, check with your vet before adding new supplements.
Are these products safe for my dog?
Every brand we carry is manufactured in GMP-certified facilities that meet FDA and Health Canada quality standards. We review ingredients and compliance before listing anything. We only stock products we've given to our own dogs.
My dog has allergies. What should I do?
Check the full ingredient list on each product page before ordering. If your dog has specific sensitivities, email us before placing an order — we'll help you find something safe.
Ordering & Shipping
Where do you ship from?
Calgary, Alberta. Every order is packed and shipped from Canada — no cross-border delays, no customs surprises.
How fast will my order arrive?
Most orders arrive within 3–7 business days across Canada. You'll receive tracking information as soon as your order ships.
Do I need an account to order?
No account required. You can check out as a guest. Veltor Club — our loyalty and rewards program — is coming soon for customers who want to earn on repeat orders.
Returns & Problems
Can I return an opened product?
For safety reasons, we accept returns on unopened products only. If you received a damaged or incorrect item, contact us and we'll make it right.
What if my dog won't eat the supplement?
Contact us. Some supplements work better mixed into food, and we can suggest the best approach for your dog's format and flavor preferences.
About Veltor
Why buy from Veltor instead of Amazon or a big box store?
Every product here passed a review before it was listed — ingredients checked, dosing verified, Canadian compliance confirmed. We don't take placement fees from brands. Nothing in this store paid to be here. We ship from Canada, we price honestly, and we've given every product we sell to our own dogs. That's the standard.
Do you have a physical store?
Online only. We're based in Calgary and ship across Canada.